Meet your Neighbourhood Team
Our Neighbourhood Team is here to make sure your property journey fits for the long-term. They can support you with neighbourhood, lettings, anti-social behaviour, and shared ownership enquiries.
Introducing Moorcroft, Wedgwood, and Gladstone
We’ve split our 3,000+ homes into THREE neighbourhood patches to make sure our staff visit you in your homes and communities more often.
In true potters style we've named them after local pottery makers, Moorcroft, Wedgwood, and Gladstone. Each patch has dedicated Neighbourhood Officers and a customer hub.
The Moorcroft neighbourhood patch covers Bradeley Village, Bradeley, Pitshill, Tunstall, Fegg Hayes, Burslem, Cobridge, Smallthorne, Biddulph, Birches Head, Norton, Milton, and the Sneyd Green areas.
Bradeley Village, Bradeley, Pitshill, and Tunstall.
Fegg Hayes, Burslem, Cobridge, and Smallthorne.
Biddulph, Tunstall, Birches Head, Norton, Milton and Sneyd Green.
If you live in the immediate community, why not drop-in for a chat? We're open Monday-Friday 10am-12pm and 1pm-3pm.
The Wedgwood neighbourhood patch covers West End Village, Stoke, Hartshill, Hanley, Etruria, Shelton, Newcastle, Silverdale, Chesterton, Crackley, Talke, Kidsgrove, Goldenhill, Porthill, Wolstanton, Basford, and Cheshire.
West End Village, Stoke, Hartshill, Hanley, Shelton, and Etruria.
Newcastle, Silverdale, Chesterton and Crackley.
Wolstanton, Kidsgrove, Talke Pits, Goldenhill, Porthill, Basford, and Cheshire East.
If you live in the immediate community, why not drop-in for a chat? We're open Monday-Friday 10am-12pm and 1pm-3pm.
The Gladstone neighbourhood patch covers Longton, Fenton, Meir, Normacot, Abbey Hulton, Bentilee, Stone, Stafford, Leek, Cheadle, and Cheddleton areas.
Longton, Fenton, and Meir.
Normacot, Stone, Stafford, Abbey Hulton, and Bentilee.
Leek, Cheadle, and Cheddleton.
If you live in the immediate community, why not drop-in for a chat? We're open Monday-Friday 10am-12pm and 1pm-3pm.
Danielle manages our nine Neighbourhood Officers who support you with your property journey.
Julie works closely with our Catering Teams, Cleaners, Customer Advisors, Neighbourhood Officers, and volunteers to ensure the day to day running of our independent living villages.
John manages our team of Customer Advisors who work from our customer hubs and head office.
Our original customer hub!
308 London Road, Stoke, ST4 5AB
Visit our head office and speak to our Customer Hub team.
Open Monday-Friday, 9am-5pm.