Staffs Housing

We're making changes to the way we work

Read the update from Executive Director of Operations Mary Walker.

RV Resident Jeff Locker And Laura Bowling Woottan (12)

Serving our customers and creating great experiences that make you smile are the most exciting part of our job. At Staffs Housing, you and your home matter.

Affordable housing: A home for all. 
Whether it's for rent or ownership, Staffs Housing has a home built around you.

Our news

Welcome to the Staffs Housing News hub. Take a look at all of the ways we are working to make sure you all have a house that you're proud to call home. 

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Your Feedback Matters 03/04/2024 You share your thoughts on our repairs, maintenance, and compliance services
Head of Property Kathryn shares how she’s loved hearing your feedback from across our property services.
Adrian Millward 03/04/2024 Planned improvement works completed at your scheme
Property Surveyor Adrian is this month sharing information about exciting improvement projects taking place across schemes in Stoke, Biddulph, and Newcastle-under-Lyme.
Dan 03/04/2024 Mystery solved! The reason why abseilers were spotted on Bradeley Village’s roof is revealed
Last month an abseiling team were called in to Bradeley Village to help complete a complex repair at height, following resident feedback.
Mark Quinn 03/04/2024 Mark's 10 top-tips to a fabulous garden
Estates Team Leader, Mark Quinn this month is sharing how you can create the garden of your dreams to celebrate community garden week.
Contents Insurance 03/04/2024 Would your belongings be protected in case of an accident?
This month Neighbourhoods Manager, Danielle Jones shares some important advice around contents insurance and protecting your belongings.
Mary Walker Please Check Permission (8) March 2024 We’re making changes to the way we work
An update from our Executive Director of Operations Mary Walker.
Jeff Brocker 07/03/2024 A birthday to remember: veteran receives service medals after forty years
We caught up with Jeff to find out more about the gift and all about his time in service.
Money Advice Customer 07/03/2024 “Staffs Housing helped me to remain in the home I love for over 40 years!”
Resident shares how thanks to the support of our Money Advice Team he’s been able to remain in his beloved home over the last four decades.
Damp And Mould 07/03/2024 Keeping you safe at home: a damp and mould update
Last winter our Property Team carried out over 91 inspections and completed over 130 repairs in homes following reports of damp and mould.
Branded Van (3) 07/03/2024 Repairs: your questions answered
Head of Property Kathryn answers your questions about how the partnership with UMS is going six months in.
Collette 07/03/2024 “It’s never too late to learn or experience something new”
This International Women’s Day Lime Tree Court resident and retired teacher shares how her career teaching the next generation came as an opportunity she almost passed on later in life.
Rose And Wendy 07/03/2024 Supporting success this International Women’s Day
Staff from our compliance team this month share how together they’re supporting each other to keep you safe at home.
West End Village Residents Carol Greaves And Kath Highland (6) 07/03/2024 Resident Q&A: what advice you would give to your younger self?
This International Women's Day we celebrate by asking our residents for inspirational advice they wish they could share with their younger selves, friends, family and loved ones.
Tv In A Home 15/02/2024 Are you experiencing issues with your TV or aerial?
You could be one of thousands of people affected by BBC's HD switchover. Here's some information, advice and support contact details to help you resolve issues.
Be Mag February 09/02/2024 Introducing your 1st digital Be Mag
Read our first digital edition of Be Magazine e-news, packed with all the usual latest news, updates, and resident stories.
4 01/02/2024 The ultimate guide to saving your home from disaster
Would you know what to do if you found a burst pipe in your home? We’ve launched a new how-to hub to help you maintain your home and prevent an emergency disaster.
Untitled Design (13) 01/02/2024 Selfless volunteer receives special praise from parliament
Bradeley Village resident receives praise from MP for volunteering to support local veterans and their families.
Tradesperson 31/01/2024 What a difference five months can make
Since UMS joined the Staffs Housing team we’ve seen some really great results, positive feedback, and great customer satisfaction levels. Five months on, here’s an update with how things are going.
Untitled Design (9) 31/01/2024 A closer look at tenant satisfaction measures
Tenant satisfaction measures are ensuring we provide quality affordable homes to our residents and we now need your help!
Rose Melnik (14) 31/01/2024 Helping to keep you safe at home: introducing the NEW six-week damp and mould check
This winter we’re making sure you remain safe and well at home by introducing a new six-week check to help protect you and your family from damp and mould.
Untitled Design (12) 31/01/2024 Is your mental health making it harder to do everyday things? Revival can help!
Staffs Housing residents now have access to new support service helping local people with mental health support needs to maintain their home and prevent evictions.
Family Warm At Home 31/01/2024 Preparing you for the cold: NEW winter safety hub launched
A new webpage loaded with helpful advice launched to help residents troubleshoot winter-related issues at home.
Blue Prints 18/01/2024 Thank you: your feedback is providing the blueprints to our NEW strategy
Thank you to over 150 residents that shared their thoughts on our plans to provide quality affordable homes over the next five years. Find out how it will influence how our homes and services are ran and when the winner of the £25 voucher will be announced.
Young Couple Laughing On The Floor In Their Home 19/12/2023 Help us to create quality affordable homes you can be proud of
Have your say and help us set our vision and priorities for the future.
Resident Brenda With Stoke City Players Ciaran Clark And Enda Stevens 15/12/2023 ‘It made their Christmas’ Over 55s village gets surprise visit from Stoke City players
Residents from over 55s village received a visit from Stoke City footballers to help reduce loneliness this Christmas.
Christian Stahl 313383 Unsplash 14/12/2023 Supporting you with rent changes
Katie Wakefield And Sharon Lee (3) 30/10/2023 Important update: changes to your benefits
Important update about the managed migration affecting people who claim Working Tax Credits, Child Tax Credits, income-related ESA, Income Support, income-based JSA or Housing Benefit.
RV Shared Ownership Resident Tina Mills (24) 23/10/2023 “Buying an apartment at Rowan Village cut down our bills by half!”
Resident describes how moving to Rowan Village saves her hundreds of pounds each month and means she can now have a better quality of life.
Danielle Jones With Residents 29/09/2023 The Big Conversation: thanks for having us!
Staff from across Honeycomb Group visit your home and community to hear your feedback.
Fire Door Image 21/09/2023 Five things you should know about fire doors
This year our housing and compliance teams are working together to replace fire doors across our schemes and communities. It’s just one of the ways we’re committed to making sure you remain safe at home. If you have a fire door in your home or scheme here’s some important information you need to know.
Oliver Lodge 21/09/2023 Waterworks praised by residents
This September our compliance team completed a water works project at a scheme in Stoke thanks to feedback from residents.
You Said, We Did 19/09/2023 Have your say on how we're regulated
The Government is reviewing the current standards that housing providers like us have to follow. They need your feedback to make sure the new standards include the things that matter most to you.
Michael Garden Comp Winner 14/09/2023 Garden competition 2023: winners announced
The results are in! Take a look at the winning gardens of 2023.
Suzie Rhead (1) 31/08/2023 Starts at Home Day: money advice service secures £1m in additional income for residents for the third year in a row
This 'Starts at Home Day' we celebrate the achievements of our money advice team, who last year secured £1.4m in additional income for residents. It's the third year the service has surpassed the £1m mark, Money Advisor Mick shares why and how the team can help.
Front Door Image 21/08/2023 A clear door: what does it mean?
If you live in one of our apartment buildings, villages, or schemes you may have heard of a clear door policy. It’s something that’s been introduced to help keep you safe at home and has been recommended by our latest fire risk assessments.
Ken And Christine Wallbanks 28/07/2023 Selfless husband creates Maltese escape for his wife
This month travel enthusiast resident shares how he replicated his wife's favourite destination after a health condition prevented the couple from travelling abroad.
Victoria Bernard 21/07/2023 “We’re here to support our tenants, not evict them!”
This month Housing Officer Vicki stepped in to support a tenant who was struggling with their mental health which was impacting their ability to look after themselves and their home. Vicki shares how she supported the resident with their living situation and wellbeing to help them manage their tenancy for the long term.
Katie And Gardening Team 14/07/2023 Cleaning up the streets of Chesterton
This week we've been busy helping a local community to improve their neighbourhood.
Christine Smith (6) 07/07/2023 Could you spare an hour to support someone over 55?
This week our independent living village, Bradeley Village is calling on local people to help and support their team of volunteers to run essential services for older people. Can you help?
IMG 9924 03/07/2023 Ever wondered why it’s so important to have your annual gas service? Compliance Administrator Ruth explains
As part of our ongoing commitment to resident safety, this month we’re raising awareness of gas safety. Compliance Administrator Ruth shares why it's so important to complete an annual gas service.
Bryan Boone And Ken Wallbanks (2) 16/06/2023 From overgrown to overused! Meet the residents making the most of every inch of green space in their community
This month we visited a revamped greenspace called ‘Nutty Nook’ that was created by residents in Meir using little money, and just their time and donations from the community.
Fire Extinguisher 12/06/2023 Watch this chilling 30-second video showing just how fast a fire can spread
This June we're raising awareness of fire safety to help keep you safe at home. We've released chilling footage that shows the devastating effects of a fire and just how quickly it can spread. Fire Compliance Administrator Wendy shares important information that she says could save your life.
Mal Mullet 2 08/06/2023 Resident takes on Potters ‘Arf and braves the shave to raise £1,000 for Stoke-on-Trent veterans
This June resident Mal is taking on the Potters ‘Arf with his four comrades to raise money for Stoke-on-Trent veteran’s charity. The challenge is no mean feat as Mal has a below-knee amputation after having his toes crushed on a bus five years ago but is doing it to raise money for a cause that’s close to his heart as he served in the British Military for over 25 years. Read his story.
Lynn Hudson With Bradeley Village Shop Volunteers 02/06/2023 Village team thanks selfless volunteer for ‘devoting 12 years of her life’ giving back to local community
A local resident has spent more than a decade supporting residents in her community by volunteering to run a lifeline local shop to people over 55. Our Bradeley Village team share their appreciation for her support.
Compliance Admins Ruth, Jackie, Wendy, Debbs And Beth (5) 24/05/2023 Meet the team responsible for ensuring the health and safety of you and your home
This year we've expanded our compliance team and are investing an additional £1.1m to keep you safe at home. We spoke to Interim Director of Housing, Steve Wilson and Compliance Administrator Deborah Birks who say they're committed to keeping you safe.
Deborah Birks (3) 19/05/2023 The simple mistakes that could be 'fatal' to you and your family
This month we spoke to our Compliance Administrator Deborah Birks about the importance of electrical safety in your home. She shares some essential tips to help keep you safe.
Doreen Peach (3) 28/04/2023 Victory rolls and Victoria sponge: Bradeley Village resident re-lives 1953 coronation ahead of next week
Bradeley resident shares what it was like to witness Queen Elizabeth’s coronation 70 years ago.
Joan And Theo Adams (2) 27/04/2023 Local couple overjoyed to be celebrating a third coronation
West End Village couple to celebrate another coronation this May. Excited about the event, they share memories and experiences in preparation.
Trudy Smith 19/04/2023 Selfless volunteer props up bar that’s a pillar for local community
Resident Trudy donates her time each week to help run the bar that gives residents in the village and in the community a place to socialize and come together. She's now asking her community a very important question, click to find out what it is.
Laura Dalton (35) 13/04/2023 50% increase in the number of people looking for an affordable home as rents soar
This month we've issued new figures that showcase a local increase in the number of people looking for an affordable home. Housing Manager Laura predicts the increase is due to rising costs and a national increase in private rent. Read what she had to say.
Caroline Hambleton (Broad Oak), Stuart Coates (Broad Oak) And Nicola Edwards (2) 05/04/2023 Easter appeal means children escaping domestic abuse 'won't go without'
Last week our Property Services Team appealed to their contractors and supporters for donations to help children living in a local domestic abuse refuge.
Councillor Lilian Dodd, Vicki Bernard And Katie Wakfefield 30/03/2023 Working with local councillor Lilian Dodd to clean up the streets of Dresden
Last month staff from across Staffs Housing and local councilor Lilian Dodd came together to clean up the streets of the Dresden area to improve the lives of residents.
30/03/2023 Compliance Surveyor Jenna shares the importance of asbestos safety
This week Compliance Surveyor Jenna (pictured above) spoke to us about the importance of asbestos safety, read what she had to say.
Mark Quinn (10) 29/03/2023 New tech solves costly problem and helps to prevent damp and mould
See how our gardening team has been providing expert solutions to help keep your home free of damp and mould.
Christian Stahl 313383 Unsplash 23/03/2023 Mutual exchange: helping you find your perfect home match
If your home no longer meets your needs, we’re helping to make it easier for residents to find something more suitable with a mutual exchange.
Smart Meter Photo 23/03/2023 Smart meters: are they right for you and your home?
It’s understandable that you might be looking for ways to bring your bills down. With a lot of information around, housing manager Laura Dalton shares helpful guidance on using smart meters at home.
Stair Lift 17/03/2023 FREE annual safety checks for residents with stairlifts
At Staffs Housing we’re now offering free annual safety checks for residents who have stairlifts to keep people safe in their homes.
Alex Wain Housing Officer 15/03/2023 New scheme launched to tackle anti-social behaviour and improve neighbourhoods
We've launched a new scheme to prevent anti-social behaviour (ASB), and create happy homes and neighbourhoods in Stoke-on-Trent.
Alex Wain (8) 09/03/2023 We're joining a national domestic abuse commitment to increase support for residents
In England and Wales, 5% of adults experienced domestic abuse last year. Using those figures we estimate that more than 150 residents could be experiencing domestic abuse in their homes. It's why we've introduced vital changes to support you if you're experiencing it.
Couple Looking At Tablet 27/02/2023 Read our latest customer magazine
This edition includes a welcome to our new Chief Executive Julie, an update on our repairs service, improvements at Oakwell Court, a change to our contact hours and more!
Natalie Beqiri 22/02/2023 Residents celebrate as Staffs Housing takes over from Manchester provider and reconnects community
Last year we took ownership of 100 affordable homes in Meir. Read about how we welcomed the residents with a coffee morning to introduce ourselves and bring the community together.
Residents 16/02/2023 Residents at Bradeley Village get a surprise visit from a local school giving back to their community
Year seven students from Haywood Academy in Burslem visited Bradeley Village to read a poem and give out flowers to residents to brighten their days.
06/02/2023 Meet the compliance team challenging gender stereotypes in housing maintenance
We're breaking the norm when it comes to the male-dominated compliance sector. RICs stats show only 12.5% of construction team members and 33% of surveying professionals are female. At Staffs Housing, our new compliance team quash these stats with a 66% female workforce.
Jamie And Lauren 03/02/2023 We’re breaking down barriers to homeownership for local people living in and around Staffordshire
We provide over 3,000 homes to local residents across Staffordshire and beyond through affordable rent. Now, as people face increased challenges around home ownership, we’ve increased our offer to help those looking to buy their own home.
Kathryn 2 16/01/2023 Meet Kathryn, Staffs Housing's new Head of Compliance
Meet Kathryn, Staffs Housing's Head of Compliance. She comes to us with a wealth of knowledge and experience and has big plans for 2023. Read to find out more.
Joanna 11/01/2023 Purpose built over 55s village helps local resident Joanna deal with the loss of her husband
A resident from Bradeley Village shares how her local community supported her when she lost her husband eight years ago.
Mary Walker And Laura Dalton 05/12/2022 Staffs Housing coffee mornings: new 2023 dates announced!
This year our Housing Team have visited schemes and villages across our communities to meet and speak to residents over a cup of coffee.
Morris Grant 05/12/2022 We’ve announced our 2022 gardening competition winners!
After it’s huge success in 2021, we ran our second gardening competition earlier this year. We invited residents from across our communities to share their green spaces for the chance to win up to £50.
Katie Morris (2) 29/11/2022 Meet Katie, Staffs Housing’s newest Housing Officer
Housing Officer Katie joined us in October after working for over 10 years in the sector. Katie is part of the neighbourhoods team who makes sure residents have a home and community they’re proud to live in. We caught up with Katie to see how she was settling into her new role.
Connie Nixon (2) 29/11/2022 Community champion Connie helps families in need during cost of living crisis
Resident selflessly supports her neighbours by providing meals, heating top ups and presents during the cost of living crisis.
29/11/2022 Meet Lisa, Staffs Housing’s new Head Chef
If you've been to our various cafes and restaurants at Bradeley Village, West End Village and Rowan Village you might have seen a new face. Lisa Thursfield joined in September as our new Head Chef we caught up with her to see how she was settling in.
24/11/2022 Supporting world cup campaign to reduce domestic abuse
This winter, we're supporting a domestic abuse charity’s campaign to highlight the rise in domestic abuse cases during major football tournaments.
Drew Pointon 2 15/11/2022 Quality affordable home creates new start for Staffordshire Moorlands family
This year we've created 13 quality, affordable homes at the Bellway Cecilly Mills development in Cheadle. Eight homes have been allocated to local people on the council waiting list, with the remaining five offered as shared ownership.
Julie Guildford Smith 09/11/2022 New CEO at Honeycomb Group
Julie Guildford Smith has been appointed as Chief Executive at Stoke-based Honeycomb Group. Currently Strategic Director of Housing at Birmingham City Council, Julie will step into the new role next month (Monday 5 December 2022); taking over the helm from Diane Thompson who has served the business for over 30 years.
Man on computer 16/09/2022 What does the new energy price guarantee mean for me?
There’s been a lot of information recently about the rising cost of energy and you might be left wondering what does all this mean? Don’t worry we’ve read through all the information, so you don’t have to. Here’s a breakdown.
Woman in her own home welcoming in 06/09/2022 Providing new beginnings for domestic abuse survivor
Jenna* moved into one of our latest developments, Cecilly Mills last month. After a turbulent three years she says her ‘beautiful’ new home will give her a fresh start.
Kath Adams Volunteer Reduced 02/08/2022 Proud volunteer Kath encourages others to get involved to help reduce loneliness
Rowan Village resident Kath is proud to be a volunteer at the on-site shop and recently bought her own t-shirt to celebrate.
Graham Copestake 1 01/08/2022 Stoke-on-Trent dad’s 40-year battle to break down the barriers faced by his daughter and the hearing-loss community
A man from Meir has become an advocate for the deaf community and now teaches others British Sign Language after having personal experience of hearing loss.
Young Family In An Alotment Looking At Vegetables 21/07/2022 The gardening competition is back!
After the success of last year, we’re bringing the gardening competition back. Residents can now enter online for the chance to win upto £50 for their prize-worthy green spaces.
Wayne Baker And Poppy Dunscome Swallows Nest 12/07/2022 Staffs Housing provides 'lifeline' for child with life limiting illness
Two years ago, we built adapted homes at Swallows Nest, Dresden to support children with life-limiting illnesses and their families. One of the families to move in were Poppy, Wayne and their two sons, read their story here.
Older Woman Helping To Clean Up Communtiy 27/06/2022 We're helping to clear up communities in Abbey Hulton with a week of action
This summer we're launching our very own community clean up week called The Big Green Summer Clean. It’s a week of action that’s helping to transform local spaces in the communities residents call home.
Mal Mullet (3) 31/05/2022 Selfless Staffs Housing volunteer invited to Queen's Platinum Jubilee celebrations
Volunteer Mal has been invited to celebrate the Queen’s Jubilee in style this weekend thanks to an anonymous nomination. It means he’ll be able to attend the Trooping of the Colour as well as an afternoon tea celebration in London.
Jasmine (1) 16/05/2022 Moving on up to a better home and a better future
Our residents have been able to complete free live and learn courses. These course have helped boost CVs, gain college or university spaces, rebuild confidence and discover new hobbies. Here's how resident Jasmine made the most of them and is now looking forward to an exciting career in Environmental Science.
Customer cleaning up his scheme 06/05/2022 “Please don’t litter our streets and community” Abbey Hulton resident fights to keep his community clean and safe for his neighbours
Hard-working resident Tony has been tidying up his community by litter-picking everything from cans to bulky bags of clothes and shoes.
22/04/2022 Catering success - putting the needs of residents first
Over the last twelve months the Catering Team at Staffs Housing have been working hard to make sure what's on offer meets residents’ needs.
Older Woman Doing A Low Intensity Exercise Class With Other People (1) 19/04/2022 Introducing the new wellbeing hub at West End Village!
This month we’re launching a new wellbeing hub at West End Village. The hub will help residents and the wider community regain confidence and improve their health and wellbeing after the pandemic.
22/03/2022 Update on our repairs service
Like many other housing providers across the country, we’re struggling to repair our customer’s homes in our usual target times. Read our update to find out the best way to report a repair.
Counter Fraud Partnership 18/03/2022 Spot the cheater: tackling tenancy fraud to make sure affordable homes can be accessed by those that need them
Ann And Ange 17/03/2022 “The falls prevention sessions have helped me get back on my feet again”
Village residents have been busy taking part in weekly falls prevention classes to help them regain strength and avoid falling at home.
08/03/2022 Housing Officer Sarah is running 50 miles on her 50th birthday to raise money for mental health services
Housing Officer Sarah is taking on a huge challenge to run 50 miles to raise money for people affected by their mental health.
Coffee morning WEV 02/03/2022 West End Village residents’ welcome staff at coffee morning
Residents joined us at our West End Village coffee morning last week to meet different teams, share feedback and help us improve our services.
Pat Copestake (10) 23/02/2022 Rowan Village salon: under new management!
Residents and staff at Rowan Village and Lime Tree Court, Meir welcome new hairdresser Pat as she takes over the on-site hairdressers.
Carol Edit 18/02/2022 “The Bradeley Village catering team made my Valentine’s!”
Bradeley Village resident Carol moved to the village over five years ago. This Valentine’s Day, she shared how catering staff Elaine and Sylvia went out of their way to make residents feel special.
Mum And Child Doing The Washing Together 11/02/2022 Use these energy saving tips to save on fuel costs
Running a home can be expensive, especially with rising fuel costs. That’s why our Money Advice Team is here to help you make the most of your money and help with any money or debt worries that you might help.
11/02/2022 Could you benefit from money towards your fuel costs?
Running a home can be expensive, especially with rising fuel costs. That’s why our Money Advice Team is here to help you make the most of your money and help with any money or debt worries that you might help.
Dean Marsh 11/02/2022 Coffee mornings coming to a scheme near you!
After the success of Oliver Lodge we’re pleased to announce that we’re going to be hosting coffee mornings throughout 2022, and we could be coming to your scheme soon!
Bert Oakwell Court (1) Edit (1) 14.01.22 Celebrating resident Bert's 98th birthday!
Resident Bert moved into his home in 1978. Nearly 44 years later, he is still very happy in his Dresden home and recently celebrated his 98th birthday. Here’s his incredible life story and his plans for 2022.
10.01.21 Cutting your energy costs could save money and the planet too.
Energy bills are forecasted to rise by 30% in 2022. More than two million UK households are in arrears with their energy suppliers. Therefore, it's important now more than ever to look at how you can reduce the cost of your gas and electricity to save money.
Karwan Ali 3 Fountain Court (4) Reduced 07/01/2022 A safer community for Karwan and his family.
Karwan, and his wife, moved into their Burslem home in 2018. They didn’t feel safe in the neighbourhood they had been living in and after living with family, wanted a place of their own.
Two Women Talking On A Laptop In Christmas Hats In Their Home 24/12/2021 Moving out of mums: Sisters Molly and Lauren find independence thanks to shared ownership.
Sisters Molly and Lauren bought their shared ownership home earlier this year after both wanting independence. They were both living at home with their mum, but wanted a place to call their own.
Elizabeth Stokes LTC Resident 20/12/2021 Derelict, anti-social hotspot is transformed into affordable village living for over 55s in Meir
Earlier this year we finished transforming the once derelict Station Hotel Pub in Meir into brand-new affordable homes for the over 55s. The former hotspot for anti-social behaviour is now home to 18 residents who share communal facilities such as café, restaurant and gym at neighbouring Rowan Village. Find out what new resident Elizabeth has to say...
15/12/2021 Update on our repairs service
As we approach the winter break, we wanted to update you on our repairs service. Unfortunately, as we approach the end of the year, we’ve had an increase in winter-related repairs, ICT issues as well as a shortage of staff and materials. So, like many other housing providers across the country, we’re struggling to repair our customer’s properties in our usual target times.
Maragaret And Judith (11) 13/12/2021 Community spirit helps residents at Bentilee scheme get through the pandemic
In March 2020, when the country went into lockdown, those shielding without family nearby struggled to reach essentials like food and medication. Residents at Staffs Housing’s Stirling Close came together to make sure this wasn’t the case for those shielding at their scheme.
Sign And Show Home 09/12/2021 7 reasons to live at Cecilly Mills, Cheadle
Our latest shared ownership development, Cecilly Mills, is due to be completed next summer. The development of two and three homes has proved popular, with only two homes remaining. The homes, that start from just £92,500 for a 50% share, have spacious living areas, fully turfed gardens and private driveways. Take a look at our 7 reasons to move to Cecilly Mills, Cheadle here…
Brian Thompson And Laura Dalton (8) 30/11/21 Gardening competition: winners announced
We’re celebrating our green-fingered residents who transformed their outdoor spaces during the pandemic. Residents across our 3,000 homes were invited to enter a gardening competition to find the best plant displays, communal gardens, individual gardens and allotments. This month, Housing Manager Laura Dalton congratulated the six winners and three runners-up including resident Brian who won the ‘nicest garden’ prize.
Casey Fulham (2) 25/11/2021 Making home ownership more affordable for single buyers: Michelle’s story
Single buyer Michelle bought a brand-new home at Saxon Gate, Crewe this summer. She needed a home for herself and daughter Casey to live in after a relationship breakdown. Shared ownership helped Michelle buy a brand new home with a smaller deposit and monthly payments, read her story here.
Daniel Whitmore (2) 19/11/21 Handyman Dan brings positive change to the residents and staff at our over 50s homes this international men’s day
This international men’s day we’re appreciating Dan our village handyman who brings positive change to his community and workplace. He was nominated by his colleagues for always going above and beyond and helping others where he can.
11/11/2021 Celebrating the lives of those we’ve lost this Remembrance Day
This Remembrance Day West End Village residents are celebrating the lives of those sadly lost in the last 18 months.
Younger Woman With Keys To New Home 22/10/2021 “Shared ownership meant I could move into my dream home and get on the property ladder faster than I thought” … and you could too!
Emma bought her first home with shared ownership in last year at our Saxon Gate development in Crewe. She was able to move from a two-bedroom, first floor flat into a three-bedroom three storey home at Saxon Gate, without breaking the bank. In fact, Emma’s outgoings have stayed the same. What could shared ownership mean for you?
Jamie Sutton And Lauren Brookes Tomkinson (18) 22/10/2021 Buying a shared ownership home: Jamie and Lauren's story
Shared ownership customer Jamie bought a home for himself and his girlfriend at Saxon Gate, Crewe and was amazed at the quality of home he was able to afford... and you can too. Read more to find out how.
Shaun Rimmer And Diane Irvine (17) 06-10-2021 Wildflowers help improve resident’s wellbeing and bring back wildlife during the pandemic.
Wildflowers help improve resident’s wellbeing and bring back wildlife during the pandemic.
Shared ownership customer 08.10.21 Breaking down the barriers to home ownership with shared ownership: Stuart’s story
Shared owner Stuart was a first-time buyer who bought one of our phase four homes. Which were a mix of two 3-bed and two 2-bed semi-detached homes. He bought the house for him and his small family after getting tired of renting, read his story.
IMG 6524 24/09/2021 We're developing family homes to address a city shortage in Stoke-on-Trent
We're developing family homes in Bentilee to address a city shortage in Stoke-on-Trent
Mal 2 24/08/21 Resident takes on gruelling half-marathon for a charity close to his heart
After a traumatic amputation, determined resident Mal will take on the challenge of walking a brutal 13 miles across different terrains at this year’s Potters Arf on Sunday 26 September. With plans to raise money for veterans who have been through a similar journey.
John Blair Customer Services (3) 18/08/2021 Your customer voice matters to us!
We’ve developed a customer voice document that sets out how you can use your voice as a customer to ensure you’re heard for both your own benefit and for the benefit of all our other customers. We've summarised what we said in that document into easy-to-read digestible chunks click to read more.
04/08/2021 Staffs Housing announces Ian Williams Ltd as new responsive repairs and voids contract provider
We are excited to announce Ian Williams, one of the UK's largest independently owned property services companies, will now provide our responsive repairs and voids contract. After listening to feedback and involving residents in the contractor selection process, we set a quality and cost criteria. Ian Williams scored the highest and were the best for both quality and value for money.
West End Village resident 02/08/2021 Heather's story: Reopening village facilities post lockdown
It was heartbreaking closing our much-loved facilities following government guidance, but we’re happy to say we’re now back open! West End Village resident Heather was more than ready to get back in the hairdresser’s chair once restrictions lifted, read her story.
26/07/21 Talking Rubbish
We know it's a bit of a rubbish topic but we need your help. Only 42% of household waste is recycled in the UK. And we want to increase this percentage to stop more natural habitats from becoming landfill sites.
Older Woman Found Herself Victim To A Scam 23/07/21 Be scam aware: how you can avoid falling victim to scammers
Scams, whether they're online or over the phone, there are plenty out there. We're sharing some quick and simple tips to stop you, your friends and your family from falling victim to scammers.
Bert at Lime Tree Court 15/07/2021 Creating memories in the middle of a pandemic
Bill and his wife have lived at Rowan Village for over nine years and love being surrounded by a community of people. When the Covid-19 pandemic started Bill was forced to shield and everything changed. Bill found it really tough not seeing his family and friends. Luckily he had a passion that could help: photography. Bill discovered photography later in life but it soon became a favourite hobby. When the New Homes and Growth Team began work at Lime Tree Court they hoped Bill could capture the site transformation and create a photo montage of the once derelict site.
Laura Dalton 12/07/2021 Meet new housing manager Laura
A big welcome to Housing Manager Laura who joined us in October 2020. Laura brings a huge variety of experience and knowledge having worked in community development, specialised homes for over 50s, anti social behaviour teams and lots more. Laura also brings a passion for making a real difference to residents and is excited to share our brand new community fund project. Read on to find out more.
Emma Swallows Nest 07/07/2021 A life changing home
Last year we built 10 bungalows on the derelict Swallows Nest pub in Newstead. Two of these bungalows were specially designed for families supported by the Donna Louise Trust. Emma and daughters Violet and Ivy; who has hypoplastic left heart syndrome (or a special heart as Ivy calls it) moved in last April. They had been living in a home that no longer met their needs and after a separation, Emma was living in her friends spare room with Violet and Ivy.
18/06/2021 Loneliness awareness week: how village living helped customer John feel less alone
Since the pandemic began in 2020, more people have been affected by loneliness. It's been particularly tough on those people who’ve lost a loved one. Like customer John, who moved to the Rowan Village after his wife sadly passed away. He now doesn't feel so alone, read his story.
Older Woman Working In A Shop Smiling 04/06/2021 Our amazing volunteers help make our work possible
We wanted to celebrate all of our amazing volunteers by sharing some of their stories. We spoke to volunteers from Bradeley Village who gladly offer up their spare time to help out and here's what they had to say
Older woman reading in folding chair 10.05.21 Mental Health Awareness Week: Communal gardens become resident Ivy’s savior as she adjusts to life without her husband
This mental health week we spoke to resident Ivy. She told us all about how the communal gardens have been her saviour throughout lockdown and after losing her husband to COVID-19.
Two women laughing outside 01/04/2021 Our new £2,000 fund hopes to help improve local communities for customers
We’ve created a £2,000 community fund to ensure we're investing in the things our customers care about.
External (6) 19/03/2021 We've built affordable homes for over 55s, bringing life back into once derelict site
We've built affordable homes for over 55s, bringing life back into once derelict site
08/03/2021 A Q&A with our Asset and Compliance Manager Jo Andrew
To celebrate International Women’s Day, we spoke to Jo Andrew our Asset and Compliance Manager. She tells us all about her 31-year career at Staffs Housing, how she challenges gender stereotypes in her career and advice for any woman looking to start their career.
09/02/2021 Apprentice chef to Royal engagements at the Savoy
This apprenticeship week we’re celebrating by sharing Catering Manager Brian Watt’s extensive career story that started as an apprenticeship over 40 years ago.
04/02/2021 Celebrating time to talk day with our customer service team
This #TimeToTalk day we're celebrating the amazing work of our customer service team who have been getting in touch with customers to make sure they're okay and coping with pandemic
2 Bed CGI 14/01/2021 10 reasons to live at Saxon Gate, Crewe
10 reasons to live at Saxon Gate, Crewe
Sandra (3) 20/11/2020 Village residents get ‘crafty’ for North Staffs charities during countrywide lockdown
Residents at a Stoke-on-Trent retirement village have been getting ‘crafty’ making and selling items for local charities during the COVID-19 pandemic and countrywide lockdown.
Collection Of Photos Village Deliveries 13/11/2020 Food delivery service set up for Village residents
A new food delivery service of residents at West End, Bradeley and Rowan villages has been set up during lockdown.
Staffs Housing And Staffordshire Wildlife Trust 02/11/2020 Two Staffs Housing schemes get back to nature with Wildlife Trust
New wildflowers areas have been created at two Staffs Housing schemes to help boost the local wildlife.
Goldenhill Image 2 Edited 21/10/2020 Staffs Housing regenerate land into much needed affordable housing
Local, leading housing provider Staffs Housing has begun work to transform the former Goldenhill Working Men’s Club site into much needed affordable homes.
Tim Sheail 10/08/2020 Social housing needs to be top of the government’s agenda
Social housing has never been more important than it is now, especially in cities like Stoke-on-Trent where people on average incomes can’t afford mortgages and some who claim benefits find themselves refused by the private rented sector.
Woman In Debt 20/03/2020 Appeal launched to stop loan sharks profiting from COVID-19
An appeal has been launched to raise awareness of loan sharks to stop them taking advantage of people’s hardships during the COVID-19 outbreak.
IMG 9854 07/02/2020 Staffs Housing celebrates Apprenticeship Week
This Apprenticeship Week, we're sharing the stories of our apprentices. Dan Kemp started as an apprentice in 2000 and this year he's celebrating 10 years of working with us.
Viv Bradeley Volunteer (9) 05/02/2020 My volunteering story - Viv
Over the next month, we’re celebrating all our volunteers across Honeycomb Group. This week the spotlight is on our volunteers at Staffs Housing and Viv who helps out at Bradeley Village.
24/01/2020 Staffs Housing develop adapted bungalows to support children with life-limiting illnesses
Staffs Housing has developed two adapted bungalows to help support children with life-limiting illnesses and their families, whose homes are no longer suitable for their needs.
Young Woman In Front Of Storage Heater 20/01/2020 Staffs Housing supports Big Energy Saving Week
This week is Big Energy Saving Week, is a national campaign to help people cut their energy bills and get all the financial support they are entitled to.
David And Lesley SH Customer On Sofa (10) 08/01/2020 Staffs Housing sign up to help end homelessness
We’re proud to be a member of ‘Homes for Cathy’ - a national alliance of housing associations charities dedicated to help end homelessness.
Generalelection2019 Twitter Banner 25/11/2019 Fixing the housing crisis for good!
The campaign is calling for housing associations to work alongside local MPs to make sure social housing is a priority at the next general election.
Rowan Annexe Artist Impression 05/11/2019 Building work started to improve housing options for older people in Meir
Building work has started at the former Station Hotel in Meir to create 18 new apartments for over 55s, just across the road from Rowan Village.
Honeycomb Group Logos Being Held By Staff Charlotte, Mel, Adrian, Ben And Kate (2) 16/09/2019 Say hello to a new chapter for affordable housing – say hello to Staffs Housing
After 12 months of asking lots of questions to our customers, partners and staff we are making a change.
29/08/2019 Celebrating Starts at Home Day at West End Village
Today is starts at home day, a campaign to celebrate supported housing and the positive impact it has on thousands of lives. It’s making sure that people who need extra support will always have a safe home that meets their needs.
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