Serving our customers and creating great experiences that make you smile are the most exciting part of our job. At Staffs Housing, you and your home matter.

Affordable housing: A home for all.
Whether it's for rent or ownership, Staffs Housing has a home built around you.

Looking to do something else?

Report ASB

We're here to connect you to your home and community. If something is causing you discomfort we'd like you to let us know.

HERE

Make a complaint or compliment

If you think we've gone above and beyond, or if you're unhappy with how we've done things, we'd like to know.

HERE

Homes for over 50s

We have homes designed with you in mind. Our homes for over 50s are great if you're looking for a vibrant communal life.

HERE

Our news

Welcome to the Staffs Housing News hub. Take a look at all of the ways we are working to make sure you all have a house that you're proud to call home.

04/07/2024 Meet our new Assets and Contracts Manager Neil!

Neil joins Staffs Housing and will play a vital role in ensuring the quality and value for money of our repairs, maintenance, and planned improvement services.

04/07/2024 We’re investing to keep your energy costs down!

This month Operations Control Specialist Sharon shares how a £170,000 home improvement project is helping customers to keep their energy costs down.

04/07/2024 Improving the way we handle your complaints

We've updated our complaints policy to make sure we provide the very best customer experience.

04/07/2024 The best ways to get in touch, revealed!

As part of our new neighbourhood and customer model, we’re keen to make it easier for you to get in touch with us – something you told us was important to you. This month, we’re sharing the best ways to get in touch or ask those all-important questions, to ensure they’re dealt with in the best way.

Krisztina Szabosandor, Brodie Sinclaire, Stephanie Smith, And Amanda Murrell (29)

04/07/2024 Cooking up a storm!

Catering Team Leader Steph shares her plans for the future for the team and service, and celebrates some five-star news.

24/06/2024 We're investing in customer engagement with a NEW Customer Voice Specialist

Laura joins the Staffs Housing team this month in a BRAND-NEW role that aims to champion your voice across our homes and services.

RV Resident Jeff Locker And Laura Bowling Woottan (9) Reduced

21/06/2024 Introducing our new way of working!

We’re introducing a new customer and neighbourhood model with a true potters twist, that we hope will improve your customer experience.

30/05/2024 Selfless residents raise thousands to give back and make a difference

Residents raise thousands to help support people affected by cancer, Alzheimer’s, and motor neurone disease.

30/05/2024 The new complaints handling code: everything you need to know

This month we’re outlining the key changes of the code and sharing what we’re doing in response.

30/05/2024 Gardening team completes improvements at a scheme in Meir

This Spring the gardening team were made aware of trees that were encroaching on homes, and quickly got to work to provide and innovative and cost-effective solution to get the issue resolved.

Be Mag OUT NOW!

WELCOME BACK

existing customers

HELLO

new customers

Looking to do something else?