This September, we’re hosting customer events across our neighbourhoods to give you the chance to speak to our teams.

This month we’re saying a warm welcome to our new Head of Customer Giles, who will be responsible for delivering our new Customer Hub and Neighbourhood model.

This month in celebration of our new neighbourhood patches, named after local pottery makers, Jude shares he fond memories, and tells us how the changes are making a difference at the scheme.

Customer Wendy shares memories of working across Staffordshire’s pottery firms to celebrate the launch of our new neighbourhood patches, Moorcroft, Wedgwood, and Gladstone.

As part of our five-year plan to create thriving homes, this month we’re sharing our planned improvement plans for 2024-25.

Meet Steph, our NEW Compliance and Health and Safety Manager, she'll be responsible for making sure your homes and schemes are safe and compliant. Find out more about her, and her plans for the role.

Neil joins Staffs Housing and will play a vital role in ensuring the quality and value for money of our repairs, maintenance, and planned improvement services.

This month Operations Control Specialist Sharon shares how a £170,000 home improvement project is helping customers to keep their energy costs down.