What you can expect

As a tenant

Building trust with our customers is our #1 focus. We talk straight, we’re honest throughout the process and we always ensure we keep our promises to you.

John Blair Customer Services (3) Our customer service standards
These service standards have been developed with customers. Your involvement has helped us make sure that these standards reflect your priorities and your expectations.
Father Teaching Young Son How To Ride A Bike Being a good neighbour
At Staffs Housing, we’re a community of staff and neighbours and we want everyone to live in a home they feel proud of. We want neighbours to get on with each other and being a good neighbour is about more that just keeping to your tenancy agreement.
Family High Fiving In Kitchen Better together
Created by our tenants, our better together policy outlines what you can expect from us as your landlord, and what we expect in return.
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