As a tenant
Building trust with our customers is our #1 focus. We talk straight, we’re honest throughout the process and we always ensure we keep our promises to you.
![John Blair Customer Services (3)](/media/2704/john-blair-customer-services-3.jpg?anchor=center&mode=crop&quality=75&width=545&height=307&rnd=132737680500000000)
These service standards have been developed with customers. Your involvement has helped us make sure that these standards reflect your priorities and your expectations.
![Father Teaching Young Son How To Ride A Bike](/media/4022/father-teaching-young-son-how-to-ride-a-bike.jpg?anchor=center&mode=crop&quality=75&width=545&height=307&rnd=133268166160000000)
At Staffs Housing, we’re a community of staff and neighbours and we want everyone to live in a home they feel proud of. We want neighbours to get on with each other and being a good neighbour is about more that just keeping to your tenancy agreement.
![Family High Fiving In Kitchen](/media/3808/family-high-fiving-in-kitchen.jpg?anchor=center&mode=crop&quality=75&width=545&height=307&rnd=133237838160000000)
Created by our tenants, our better together policy outlines what you can expect from us as your landlord, and what we expect in return.