Meet our Housing Team

From managing our properties to supporting Staffs Housing tenants, we’re the team that helps to make sure our customers have access to an affordable home for their circumstances. It’s not just rental and affordable homes we manage, we also support customers in shared ownership and leasehold tenancies too. We work with other teams to make sure that our homes meet health & safety and fire safety standards, and support customers with their maintenance, repair, security and anti-social behaviour enquiries. Read on to learn more about our team and how they can support you.

Victoria Bernard

Everyone deserves a place they’re proud to call home, but sometimes you need a helping hand to get there. From your home to your neighbourhood, our Housing Officers are here to help you. If you need more information about the following, then get in touch at

  • Visiting schemes to make sure your community is one that you're proud to be part of, and that they're safe.
  • Supporting customers with tenancy worries including hoarding and untidy gardens.
  • Meeting and talking to customers, including coffee mornings, clean-up weeks and surveys.
  • Supporting customers with their tenancy, including settling-in visits and mutual exchanges.
  • Visiting customers who need additional support.
Ready to get in touch?
Anti-social behaviour (ASB)

We understand it can be frustrating when you love your home, but you're dealing with anti-social behaviour from other people. That's why our Housing Officers are here to help. Get in touch by emailing

  • Work with you to resolve the ASB, including taking statements and gathering evidence.
  • Make sure all customers are safe.
  • Work with the police and other agencies to resolve ASB.
Ready to get in touch?

Don’t let anything stop you from finding a great quality home. If you're looking to move home, our team is here to help you move into a home you’ll love.

From viewing a property to moving in, our Housing Officers are here to help you make your property journey as smooth as possible. Get in touch by emailing

Ready to get in touch?
Shared ownership

Want to know more about shared ownership?

Click here to find out more, or get in touch by emailing

Ready to get in touch?
Google translate Google translate
click to choose
Colour contrast Contrast
Font size Text size