Preparing you for the cold: NEW winter safety hub launched

Date: 31/01/2024

A new webpage loaded with helpful advice launched to help residents troubleshoot winter-related issues at home.

This winter we’ve launched a winter safety hub on our website that is packed full of information and is a go-to space designed to help you stay safe, warm, and well in the colder seasons.

The hub contains practical information on how to troubleshoot issues with your boiler, stay safe in icy conditions, get the best out of your storage heaters, and what to do if your boiler suddenly stops working if it’s frozen overnight.

Along with that there’s also lots of wellbeing support information available, as this time of year it’s easy to feel a bit blue. There’s helpful advice and lots of information about where to go for support.

If you’re struggling with the rising cost of living in the colder months or would just like to get out and speak to new people, there’s also information on warm spaces across Stoke-on-Trent. They’re local community spaces made for residents to visit to escape the cold, get a warm drink and speak to like-minded people.

Overall, the hub is designed to empower you, giving you hints and tips to get the very best out of your home this winter. The best part is it’s available to you 24/7, from any place, at the touch of your fingertips.

If you haven’t had a chance to check it out yet, you’re missing out! Nearly 70% of our residents have visited the site and nearly 10,000 people have seen our hints and tips shared on social media.

Don’t miss out and view the hub today here:

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