Heather's story: Reopening village facilities post lockdown

Date: 02/08/2021

It was heartbreaking closing our much-loved facilities following government guidance, but we’re happy to say we’re now back open!

West End Village resident Heather was more than ready to get back in the hairdresser’s chair once restrictions lifted. “I like to be presentable and have my hair done. It helps me feel confident. Not being able to visit the salon had me feeling really low.”

“The carers tried to do it for me, but it wasn’t the same as the hairdresser. They always do a fab job. As soon as they reopened, I was one of the first to get an appointment!”

Heather came to West End Village after her husband died suddenly and didn’t want to be on her own.
“I knew I wouldn’t be able to cope on my own, so I asked my carer to find me somewhere where I’d have lots of people surrounding me. She brought me to visit West End Village and I was really impressed. I love it here and my son doesn’t have to worry about me anymore.”

Lockdown has been tough for Heather. “I haven’t been able to see my son since last March, I’ve not seen any of my friends either and I’ve missed them all so much. I wasn’t able to get out and do my own shopping either, but thankfully the village staff and carers helped me get everything I needed.”

“I love my home. The village has everything I need. There’s always something going on and great people around me.”

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