Damp and mould
Since October 2025, Awaab’s Law Phase One has given you greater protection from damp and mould in your home. Find out how we’ll respond when you report damp or mould, the timescales you can expect, and what we’ll do to help keep your home safe.
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Hazards in your home
From November 2026, Awaab’s Law Phase Two gives you greater protection from hazards in your home. Find out how we’ll respond to concerns including damp and mould, electrical and fire risks, extreme temperatures, falls and structural problems, and how to tell us if something isn’t right.
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Asbestos
How we work hard to manage asbestos in our homes and properties to keep you safe.
Gas safety
Find out how we manage gas safety, and your own responsibilities, to ensure you stay safe while using gas to cook or heat your home.
Lift safety
Maintaining the lifts in our homes and communal areas, and how you can help us to keep you safe.
Fire safety
Help us to keep you, your family and your home safe from fire with guidance and important information.
Water safety
Important information on how we work hard to make sure your water supply remains healthy and safe for you to use.
Electrical safety
Helpful guidance and information on how you can keep your home safe when using electrical appliances.
Need to report an issue in your home? Get in touch!
We can work with you to resolve it
