Our customer portal, The Front Door, is now officially closed. It’s not goodbye — it’s see you soon (but better).
We're currently hard at work building a brand-new version of the portal that will make it easier than ever to manage your information, contact us, and stay updated.
We’re using this time to rethink how the portal works — and more importantly, we want to build it with you.
Why the change?
The previous version of The Front Door served us well, but it’s time for a refresh. We want to create a portal that:
- Is more user-friendly
- Works smoothly across devices
- Reflects what our customers really want and need
We want your help
We’re planning to launch the new version later this year — but your feedback will help us get it right.
- 💬 What features would make it easier for you to manage your account?
- 💡 What did or didn’t work in the old version?
Tell us what matters to you by emailing communications@staffshousing.org.uk, calling 01782 744533, or visiting your local customer hub.
Need support while the portal is offline?
We're still here to help.
📞 Call us on 01782 744533
📧 Email us at hello@staffshousing.org.uk
📍 Visit your local customer hub
Whether you need to update your contact details or have a quick question — our team’s happy to help.
Thanks for your support
Closing the portal was a big step — but it's all part of creating something better. We’ll keep you updated as we build the new version — and we can’t wait to show you what’s behind the next door.
