How we can help
Our Money Advice Team can help you make the most of your money and help with any money or debt worries. They can help you with;
- setting up bank accounts or credit union memberships
- working out a weekly or monthly budget
- checking whether you're entitled to any benefits and help you claim them
- advice on debt
- reviewing your energy bills
Setting up bills and bank accounts
We can help you open a basic account or a full current account. We can also help you set up direct debits to pay your bills straight from your bank, which often makes them cheaper.
Gas and electricity bills
We can help find the best gas or electricity deal for you, and we can check if you should be getting cheaper energy.
Low-cost home insurance
My Home Contents Insurance will protect your belongings if your home suffers from a fire or flood, or if you are a victim of crime. It can also reimburse you if you have to pay Staffs Housing because you have lost the keys to your home.
You are free to take out home contents insurance from any provider you choose.
More about benefits
Understanding the benefit system isn’t easy.
Take a look at our frequently asked questions and use our benefits calculator to make sure you're claiming the right ones.
If you need advice on any benefit issues text ‘SUPPORT’ to 07520 634032 or email email@example.com and one of our income officers or money advisers will call you back within 24 hours (Mon-Fri).
Worried about money?
If you're worried about money or debt we can offer unbiased, non-judgmental advice.
We're authorised and regulated by the Financial Conduct Authority to provide trusted debt advice. We can look at your income and outgoings and see what options are available. We can also request that any threatened action on debts is put on hold while we work with you.
Contact our Money Advice team Monday-Friday, 8.30am-5.30pm:
- Call 01782 744533
- Text ‘SUPPORT’ to 07520 634032
- Email firstname.lastname@example.org
If you text or email, one of our income officers or money advisers will call you back within 24 hours (Mon-Fri).
Build your own budget
We have a free and easy to use budget planner which will create a personal plan to fit your needs. It only takes a couple of minutes to complete, you'll just need your financial information to hand.
Struggling to pay your rent?
If you need advice on any rent issues text ‘SUPPORT’ to 07520 634032 or email email@example.com and one of our income officers or money advisers will call you back within 24 hours (Mon-Fri).