Making home improvements

Everyone likes to make improvements to their home from time to time. You might want to fit new wardrobes, or give the place a new lick of paint. Usually we’re very happy for you to do this, but we need you to let us know and get our approval before you start.

Getting started

First of all, contact your housing officer or complete our online form here. If a technical officer needs to discuss your plans before we make our decision they will make an appointment to visit you.

Some extra costs to consider

You’ll need to be aware that if you do make improvements which lead to extra work (for example, if you fit a shower which means extra electrical work is needed), then you, not us, will need to pay for the extra work which has to be carried out. You will also be responsible for the cost of repairs to improvements you have made.

Please don’t

We don’t like saying ‘don’t’, but we have to ask you not to paint storage heaters, radiators, electric fan heaters, kitchen units, extractor fans, light switches and sockets. This is for two reasons: Firstly, it may stop the item working efficiently or cause a health risk, and secondly, it will not be suitable for a future resident.

If we have to replace an item that you have painted, we will charge you what it has cost us.


In certain circumstances, when you leave your property you may be able to get compensation for the approved improvements you have made.

Only some improvements qualify, and the amount of compensation will be in proportion with the value of the improvement and the length of time it has been there.

Find out more about compensation here