Handyman Dan brings positive change to the residents and staff at our over 50s homes this international men’s dayDate: 19/11/21
This international men’s day we’re appreciating Dan our village handyman who brings positive change to his community and workplace. He was nominated by his colleagues for always going above and beyond and helping others where he can.
In his day-to-day job Dan works across our over 50’s villages and schemes Bradeley Village, Alhambra Court and Hanover House managing repairs and maintenance.
Helen Grimes, Senior Customer Services Advisor at Bradeley village works with Dan and says: “Dan makes such a difference around the village. Not just for residents but for staff too.
“He’s more than just a handyman, he’s a friendly face people feel they can trust and approach. If he can help someone he will and always goes above and beyond.
“He gets residents talking when working on jobs and it makes people feel comfortable and they often tell him things they wouldn’t others. He notices when things aren’t right or customers don’t seem themselves, and always feeds back any concerns. He’s even helped people back onto their feet after a fall.
“I’m sure the rest of the team would say the same, but he’s like a big brother. He makes you laugh, joke and open up. He’s a friend and a great asset to the team!
We met with Dan earlier this week to see what the appreciation nomination from the rest of his team meant. He said: “I feel really honoured to be appreciated by the team.
“I love my job helping to maintain and upkeep the schemes and village and helping out where I can. When residents see me, they often ask ‘Dan can you just help me with this?’ and I don’t mind because I’d rather help than see them struggle.
“In lockdown most of the village staff worked from home, but I couldn’t, so I became their eyes and ears and I’d check in on residents. I even had a letter of thanks from a resident I’d recently helped and supported.