Get in touch

Email and phone

We’re open from 8.30 – 5.30 Monday to Friday.


Enquiries: 01782 744533

Repairs hotline: 0800 00 99 00

Out of hours emergency repairs: 0800 00 99 00

Media enquires 07507 841368

Address: Staffordshire Housing Association, 308 London Road, Stoke-on-Trent, ST4 5AB

We record all phone calls for training purposes to help us provide the best customer service we can.

How to find us

London Road is on bus routes 21 and 21A. Contact First Group on 0870 850 0868 for timetable and route enquiries, or visit their website at
308 London Road is a 5 minute walk from Stoke town centre.
The nearest train station is Stoke on Trent.  308 London Road is a 5-10 minute taxi ride or 20 minute walk away.

Walking from the station:

  • Exit the station’s main entrance and turn right.
  • At the traffic lights, turn right and walk under the bridge.
  • At the next traffic lights in front of the Civic Centre, turn left.
  • Follow the bend to the right. At the crossing with the Post Office in front of you, turn right so that you walk in front of the Post Office.
  • Take the third left into Campbell Place. Keep walking for about five minutes, past Sainsbury’s, Lidl and Hertz Rent a Car.
  • You will come to 308 London Road on your left, opposite Chamberlain Avenue.