Employment opportunities

This is a new and exciting role to lead and develop a dedicated Compliance Team. As our Head of Compliance you will play a key role to make sure residents are safe in their homes. You’ll be responsible for making sure the Group is compliant with all statutory and regulatory obligations for health and safety. You’ll lead on implementing a strategic approach to building safety with a key focus on six main areas: fire safety, gas, electric, asbestos, lift safety and water hygiene.

Job requirements

• Making sure there is a robust health and safety management system in place.
• Work with customers to increase their understanding of health and safety.
• Make sure that all contractors are health and safety compliant.
• Develop and produce assurances reports.
• Work with the Head of Property and Assets and the Contracts Manager to select contractors.
• Manage a rolling programme of property stock condition and health and safety surveys.
• Effectively manage the team and the service to achieve performance targets.

What we’re looking for

• Someone with recognised relevant qualifications such as IOSH, RICS, CIOB or equivalent experience.
• Ideally someone with a diploma in construction, building surveying, asset and building management compliance or a NEBOSH fire certificate or diploma.
• In-depth knowledge of fire and building safety within the social housing sector. You’ll need to be up to date with government and industry guidance as well as British standards, building regulations and fire safety requirements.
• Experience of successfully leading, managing and motivating teams.
• A great communicator who can effectively work with colleagues, customers and partners.
• Someone who can work well under pressure with the ability to think on their feet to solve problems and issues.

Help us wave goodbye to stigmas and hello to a new chapter of affordable housing. Apply now!

#Housing #HealthAndSafety #FireSafety #Compliance #Flexible #PropertyServices #JobsThatGiveBack #GreatBenefits #HeadOf #Leader #NoWeekends

£48,500 - £52,625 a year

Stoke-on-Trent, Staffordshire

We have an exciting role for someone to help out our Catering Team when their services are stretched. You’ll work on a relief basis when the team need support helping to produce a range of healthy balanced meals to guests, residents and staff. You’ll also help us maintain a high standard of hygiene, health and safety and customer service.

Job requirements

• Help to provide nutritional, fresh, balanced food to a high standard considering dietary requirements guests might have.
• Making sure all food is presented and served correctly and that all temperature readings are recorded.
• Promote any offers, specials or meal deals to customers.
• Complying with all kitchen rules and standards by following food hygiene, allergen, COSHH, uniform, health and safety regulations and risk assessments.
• Report any breakages, accidents, or faulty equipment.
• Keeping the kitchen equipment and utensils clean, making sure they adhere to the highest possible hygiene regulations.

What we’re looking for

• To be willing to take additional training and qualifications if needed.
• Flexibility and able to work throughout the week on a seven-day rota including weekends and bank holidays and occasional evenings.
• To be able to work under their own initiative.
• Someone who is willing to travel to our different restaurants across Stoke-on-Trent.
• A positive DBS check.

Help us wave goodbye to stigmas and hello to a new chapter of affordable housing. Apply now!

#CateringCareers #ZeroHours #Flexible #SecondJob #StartYourCareer #EntryLevelCareers #Housing #HealthAndSafety #JobsThatGiveBack

£9.79 per hour

Stoke-on-Trent, Staffordshire

We have an exciting opportunity for a Housing Advisor to join our extra care scheme Rowan Village. You will be the first point of contact for customers, staff and visitors. You’ll help to make sure the village runs smoothly while supporting customers and giving them the tools they need to remain independent in their homes.

Job requirements

• Provide an efficient welcoming reception service, with a team rota, that answers customers queries and able to signpost customers, contractors and visitors.
• Complete admin duties relating to annual rent, services charges and amenities charge reviews.
• Let our homes, complete pre-tenancy sign-up interviews, affordability assessments and prepare tenancy agreements.
• Deal with neighbour and anti-social behaviour issues.
• Make sure customers needs are met while also managing expectations.
• Work with and promote the village to external services, adult social care and health services.
• Deputise for the scheme manager when needed.

• Make sure communal areas are kept secure and complete health and safety checks.
• Work with maintenance and customer services to manage works in the village.
• Deal with enquiries relating to our shared ownership homes and help to market them.
• Provide support to customers by helping them practically with financial support and housing related support. Helping them with wellbeing calls, support changing needs, encourage customers to take up community activities and signpost to any other support as needed.

What we’re looking for

• Someone with a good general level of education with a GCSE in English and maths or equivalent.
• Experience of delivering customer support in a busy environment.
• An understanding of support and care planning that encourages independence.
• Understanding of confidentiality, professional boundaries and safeguarding practices.
• Someone who can refer customers to other local support services when needed.
• Someone with good ICT skills that can use Microsoft Office.
• Good written communications skills able to summarise conversations.
• Someone who can talk to customers, showing empathy and providing solutions.
• Able to think quickly and resolve issues.
• Someone who is patient, calm and understanding.
• A passion for helping people and willing to go that extra mile.
• Positive DBS check.

Help us wave goodbye to stigmas and hello to a new chapter of affordable housing. Apply now!

#Housing #SupportedHousing #HomesForOver50s #HousingSupport #HousingAdvice #PartTime #JobsThatGiveBack #GreatBenefits

£20,746 a year pro rata'd

Meir, Stoke-on-Trent