Please click on the links below. Each link will open in Microsoft Word in a separate window.

Board Code of Governance (full document without appendices)

Appendices:

Appendix A – Code of Conduct for Board Members
Appendix B – Board Members’ Recruitment Policy 
Appendix C – Job Descriptions and Person Specifications for Chair, Deputy Chair and Members 
Appendix D – Procedure for election of the Chair, Deputy Chair and the Chair of Audit Committee 
Appendix F – Organisational Development and Remuneration Committee Terms of Reference 
Appendix G – Membership Committee Terms of Reference 
Appendix H – Governance Structure 2011 
Appendix I – Shareholder Membership Policy 
Appendix J – Equality and Diversity Policy
Appendix K – Policy for the Appointment of External Auditors 
Appendix L – Policy for Decisions between Meetings 
Appendix M – Scheme of Delegation 
Appendix N – Reporting Framework for the Board of Management 2011 
Appendix O – BME Advisory Panel 
Appendix P – Customer Liaison Panel 2011