You can report a repair online, by telephone or in person.
To report a repair by phone, call us on 0800 00 99 00 (your call will be free of charge if made from a landline).
To report a non-emergency repair online, please use the form opposite.
| Our repairs response times: |
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| Emergency: 24 hours |
| Urgent: 3 working days |
| Routine: 10 working days |
"Thank you for the 3 jobs I have had done. I am very pleased with the standard of work."
"Staff are very helpful"
| Guide to urgent, routine and emergency repairs |  |
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| Your repairs responsibilities | |
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If your repair is an emergency, please do not use this form. Call us on 0800 00 99 00
