We believe that you, our customers, should have your say and influence our work. This way, services that you want can be provided to the highest possible standard.

There are lots of ways to get involved in decisions about the home you live in and the services you receive. Our customer involvement booklet gives details of the methods available to you and the support we offer to make involvement easier.

And you don’t need to be an expert - all you need is an opinion!

Every year we produce an impact assessment which details the ways in which customers have influenced our services.  You can download the 2007 assessment below.

To find out more about customer involvement download our booklet or email us at involve@staffshousing.org.uk

2007 Customer Involvement Impact Assessment
Customer Involvement Booklet
Involvement Update - Spring 2009